Step 1: Pay Fee & Reserve NSO Session
New Student Orientation reservations are now open in your Future 49er Portal.
Now that you’ve been admitted, it’s time to start your Pre-Orientation Checklist. Up first: Paying your New Student Orientation Fee and reserving your NSO session date!
New Student Orientation Fees
UNC Charlotte works hard to keep our orientation fees as one of the lowest in the state of North Carolina. All fees cover program meals, materials, necessary program staffing and technology expenses. Fees are paid via your Future 49er Portal.
Paying your NSO student fee is required prior to selecting your session date. Guest fees will be paid at the completion of your reservation.
Student Fee: $95
Guest Fee: $75 per guest*
*Limited to two (2) guests per person
How to Pay Your NSO Fee
- Submit Your Intent to Enroll: Make sure UNC Charlotte knows that you are planning to attend by submitting your Intent to Enroll form in your Future 49er Portal.
- Pay Your NSO Fee: Beginning Wednesday, October 23 at 1 p.m. EST, you will have access to pay your NSO student fee. The fee is automatically applied to your account following your Intent to Enroll submission and will be paid directly through the portal.
- Please refer to the Policies section below for information regarding Refund Requests.
Refund & Change Request
Refunds must be requested via the NSO Refund Request form (accessed via your NSO Portal) at least five (5) business days prior to your reservation date. Requests made after this time are not eligible for a refund.
Students are able to request a session date change up to five (5) business days prior to your reservation date via the NSO Session Change Request form. Check the chart below to see when all requests are due by.
| Session Date | Session Change Request Due by 11:59 p.m. on the following days: |
|---|---|
| Thursday, Dec. 5, 2024 | Thursday, Nov. 28,2024 |
| Wednesday, Jan. 8, 2025 | Wednesday, Jan. 1, 2025 |
| Thursday, Jan. 9, 2025 | Thursday, Jan. 2, 2025 |
How to Reserve Your NSO Date
- Select Your Date and Complete the Reservation Form: After you pay your NSO student fee, you will see available dates for New Student Orientation in your Future 49er Portal starting Wednesday, October 23 at 1 p.m. EST. Select an available date, complete the required information and submit the form to finalize.
- Check Your Charlotte Email: You will receive confirmation of your NSO reservation and important information about the New Student Modules, advising, registration and your session to your Charlotte email.
- If you have not completed it yet, set up your NinerNET account in order to access your email.
Session Dates
New Student Orientation dates are available in June, July and August. Students must reserve their session prior to attending.
Space in each session is limited, and students and families are not guaranteed seats on a particular date. The NSO reservation system only allows students to reserve sessions with remaining available seats. Students will have access to reserve NSO session dates beginning Wednesday, October 23 at 1 p.m. EST.
Note:
- You will not be able to complete your Pre-Orientation Checklist (including your New Student Modules and Virtual Advising and Registration) without a NSO reservation.
- Please refer to the Policies section below for information regarding Session Change Requests.
Transfer Session Dates
Session Dates:
- Thursday, December 5, 2024
- Wednesday, January 8, 2025
- Thursday, January 9, 2025
All sessions will run from approximately 8:00 a.m. to 5:15 p.m. Students will see available dates in their Future 49er Portal. Dates that are full will not display for students.
Reasonable Accommodations
Students with documented disabilities such as vision, hearing or mobility impairments, Attention Deficit Disorder (ADD) or learning disabilities that may require test accommodations should contact Disability Services at least one (1) month in advance of attending NSO by calling 704-687-0040 V/TDD. Students must provide disability documentation to the University in order to determine eligibility for services and appropriate accommodations.
While there are no required tests that occur during NSO, test accommodations, such as low distraction environment, extended test time, computer assistance or enlarged print, must be requested one (1) week in advance and must be appropriate for the documented disability for those students who wish to take the Foreign Language Placement Exam at their NSO session.
Students who need sign language interpreters or materials in Braille should contact Disability Services at least one (1) month in advance of attending NSO. For more information, check the Disability Services website or contact the office via email or phone.
Policies
SESSION CHANGE REQUESTS
- Students are able to request a session date change up to five (5) business days prior to your reservation date via the NSO Session Change Request form (accessed via your NSO Portal).
- Requests submitted after this time will result in you being marked as a No Show for your original session and incurring the $40 No Show fee. All No Show fees must be paid before being able to reserve a new session.
- Session change requests are reviewed and processed on a first-come, first-served basis and based on the availability of your requested new session. Requests are not guaranteed due to reservation limits for each session.
- If you are no longer planning to attend NSO and/or UNC Charlotte, please complete the NSO Refund Request form (and see Refund policy). The Refund Request form is accessed via your NSO Portal.
- Session changes requests must be submitted by the student (login is required).
| Session Date | Session Change Request Due by 11:59 p.m. on the following days: |
|---|---|
| Thursday, Dec. 5, 2024 | Thursday, Nov. 28,2024 |
| Wednesday, Jan. 8, 2025 | Tuesday, Dec. 31,2024 |
| Thursday, Jan. 9, 2025 | Wednesday, Jan. 1, 2025 |
REFUND REQUESTS
- Refunds must be requested via the NSO Refund Request form (access via your NSO Portal) at least five (5) business days prior to your reservation date. Requests made after this time are not eligible for a refund.
- Refunds will be processed in the order that they are received. Please all 5-7 business days for Enrollment Programs & Communications to process your request. Approved and processed refunds may take up to 10 business days to reflect on your account.
- Refund requests must be submitted by the student (login is required).
| Session Date | Session Change Request Due by 11:59 p.m. on the following days: |
|---|---|
| Thursday, Dec. 5, 2024 | Thursday, Nov. 28,2024 |
| Wednesday, Jan. 8, 2025 | Tuesday, Dec. 31,2024 |
| Thursday, Jan. 9, 2025 | Wednesday, Jan. 1, 2025 |
NO SHOW
- Attending New Student Orientation is required for all incoming students. Students who fail to attend will be marked as a No Show and a $40 No Show fee will be applied to your account to cover the cost of missed meals, materials, and staffing.
- No Show students are required to pay the No Show fee before being eligible to complete a new reservation.
GUEST FEE FOR KIDS
- Guests who are three (3) years old and younger are not required to pay the guest fee to attend New Student Orientation (NSO).
- For the best guest experience, we encourage family members to email NSO at orientation@charlotte.edu to notify us of a child guest.
ADULT STUDENTS
- All incoming students (first-year and transfer) are required to attend New Student Orientation. Adult students–students 24 years of age or older–are required to attend NSO.
- Enrollment Programs & Communications works with campus partners to provide specific resources during adult students’ sessions to ensure a successful transition to UNC Charlotte.
DISTANCE EDUCATION
- Students in distance education (DE) programs–listed below–are not required to attend New Student Orientation. The School of Professional Studies will provide orientation resources for new DE students prior to the start of term.
- Elementary Education, B.A. (DE, Summer Only)
- Engineering Technology: Electrical Engineering Technology, B.S. (DE, Summer First Half Term Only)
- Engineering Technology: First & Safety Engineering Technology (DE)
- Political Science, B.A. (DE)
- Professional Studies, B.S. (DE)
- Respiratory Therapy, B.S. (DE)
- RN to BSN Completion Program (DE)
- Sociology: Concentration in Organizations, Occupations, and Work, B.A. (DE)
- Students in main campus programs who are taking online courses are not exempt from orientation and must complete all steps of the NSO process, including their in-person session.
SECOND DEGREE
- Students who are returning to UNC Charlotte to pursue a second degree are exempt from NSO.
- Students should contact their academic advisor to receive advising prior to registering. This is required to remove their Advising Hold.
ACTIVE DUTY
- If students are unable to attend NSO due to active duty status, please send your exemption request and supporting documentation including dates unavailable to orientation@charlotte.edu. Approved exemptions will be sent via email to students.
EARLY ARRIVAL HOUSING (SUMMER ONLY)
- Early arrival overnight housing is only available for summer sessions in June and July.
- If you are requesting housing during summer orientation, there will be an additional cost, which will be available on your reservation form.
- Refunds for housing will be available only five (5) business days in advance and must be emailed to orientation@charlotte.edu.
Frequently Asked Questions
I HAVE PAID THE FEE, BUT MY PORTAL SAYS I HAVE NOT. WHY DOES IT SAY THAT?
If the reservation system is stating there is a pending payment, then there is still a payment due. If a payment attempt is made but the payment fails, this can show up as a pending payment within your bank account. Please reach out to orientation@charlotte.edu if you have any payment questions.
WHAT DO I DO IF I CANNOT ATTEND?
NSO is required for all new students in order to make sure you successfully transition to campus. If you have personal limitations that prevent you from completing your NSO requirement, email orientation@charlotte.edu with your name, 801# and detailed information on why you are seeking a program exemption. Please know that limited program exemptions are granted.
WHY CAN’T I SIGN UP FOR THE SPECIFIC DATE I WANT?
You are able to see the NSO session dates with remaining seats available. If you do not see a NSO session date in the reservation portal, this means that the session is full.
I WANT TO CHANGE MY MAJOR, CAN I DO THAT AT NSO?
It is highly recommended that you change your major as quickly as possible, and that you do so in advance of your completion of the New Student Modules. Your modules contain important academic information needed prior to Virtual Advising & Registration, so changing your major in advance ensures that you receive the correct information for your advising and registration process. Request a major change via your Future 49er Portal.
WHY DO I HAVE A HOLD?
There are a few reasons that you may have a hold on your account.
- New Student Orientation Hold: This hold will be released within 24 hours of the completion of your New Student Modules.
- Advising Hold: After completing your New Student Modules, you must complete virtual advising with your academic college to lift the Advising Hold. More information will be available in your modules.
- Undergraduate Admissions (UA) Hold: If you have this hold, you may need to submit additional documentation required by the University. Questions about UA holds can be directed to admissions@charlotte.edu.