New Student Orientation reservations will open on Wednesday, April 9 at 1:00 p.m. EST.This program is only available for Charlotte Online (distance education) students.
Now that you’ve been admitted, it’s time to start your New Student Orientation process. First, pay your NSO fee and register for your onboarding webinar.
These programs are EXEMPT from New Student Orientation: Elementary Education, B.A. (TA to Teacher), Fire & Safety Engineering Technology, B.S., Respiratory Therapy, B.S., and RN to BSN Completion Program.
New Student Orientation Fees
UNC Charlotte works hard to keep our orientation fees as one of the lowest in the state of North Carolina. All fees cover necessary program technology and staff support. Fees are paid via your Future 49er Portal.
Paying your NSO online student fee is required prior to scheduling your webinar spot.
Online Student Fee: $30
How to Pay Your NSO Fee
Submit Your Intent to Enroll: Make sure UNC Charlotte knows that you are planning to attend by submitting your Intent to Enroll form in your Future 49er Portal.
Pay Your NSO Fee: Beginning Wednesday, April 9 at 1 p.m. EST, you will have access to pay your NSO student fee. The fee is automatically applied to your account following your Intent to Enroll submission and will be paid directly through the portal. See policies section for information on refunds.
How to Reserve Your WEBINAR SPOT
Select Your Date and Complete the Reservation Form: After you pay your NSO student fee, you will see the registration for the webinar in your NSO Portal. Select an available date, complete the required information and submit the form to finalize.
Check Your Charlotte Email: You will receive confirmation of your webinar reservation and important information about the New Student Modules, advising, registration and the upcoming webinar.
If you have not completed it yet, set up your NinerNET account in order to access your email.
Charlotte Online Onboarding for Undergraduate Students is a one-hour webinar that covers a host of topics to prepare you for day one and beyond. Topics include: Canvas demo, important dates and resources, student mentorship and more.
All refunds must be requested via the NSO Refund Request form (access via your NSO Portal). New Student Orientation will refund the amount paid minus a $5 transaction fee for each refund. Refunds will be processed in the order that they are received. Please allow 5-7 business days for Enrollment Programs & Communications to process your request. Approved and processed refunds may take up to 10 business days to reflect back to the original form of payment.
Below are the situations in which refunds will and will not be considered:
Refunds considered:
Refund requests must be made at least five (5) business days prior to your reservation date. Requests made after this time are not eligible for a refund. Specific dates and times are listed in the chart below.
Students who no longer are attending UNC Charlotte and did not attend New Student Orientation.
Refunds that will not be considered:
Refund requests made within or after the five (5) business days of your reservation.
Students who make a refund request after no showing (signing up for an orientation reservation and not attending the session).
Session Date
Refund and Session Change Request Due by 11:59 p.m. on the following days:
All incoming students (first-year and transfer) are required to attend New Student Orientation. Adult students–students 24 years of age or older–are required to attend NSO.
Enrollment Programs & Communications works with campus partners to provide specific resources during adult students’ sessions to ensure a successful transition to UNC Charlotte.
If students are unable to participate in NSO due to active duty status, please send your exemption request and supporting documentation including dates unavailable to orientation@charlotte.edu. Approved exemptions will be sent via email to students.
If the reservation system is stating there is a pending payment, then there is still a payment due. If a payment attempt is made but the payment fails, this can show up as a pending payment within your bank account. Please reach out to orientation@charlotte.edu if you have any payment questions.
It is highly recommended that you change your major as quickly as possible, and that you do so in advance of your completion of the New Student Modules. Your modules contain important academic information needed prior to Virtual Advising & Registration, so changing your major in advance ensures that you receive the correct information for your advising and registration process. Request a major change via your Future 49er Portal.
There are a few reasons that you may have a hold on your account.
New Student Orientation Hold: This hold will be released within 24 hours of the completion of your New Student Modules.
Advising Hold: After completing your New Student Modules, you must complete virtual advising with your academic college to lift the Advising Hold. More information will be available in your modules.
Undergraduate Admissions (UA) Hold: If you have this hold, you may need to submit additional documentation required by the University. Questions about UA holds can be directed to admissions@charlotte.edu.
